623 N. Airport Dr. Ste. B
Weslaco, Tx 78596
daniel@hsticket.com
------  All party members must enter the stadium as a group - No Split Tickets ------
HSticket.com is a division of Daniel's Printing Place, Weslaco Tx
For answers to the most common questions About online ticket orders
please review these Frequently Asked Questions.
Welcome to the HSticket.com Customer Support Site

I have a charge on my bank/credit card statement from HSticket.com, but I don't remember using your service.
What is HSticket.com?
     

I don't have a credit card. Can I still use your site?
     

I am getting a error message that says my credit card cannot be processed when I try to purchase tickets?
      






I need a refund on my order, how do I go About requesting one?
      

      
      




The event I purchased tickets for has been canceled, postponed or rescheduled. What do I need to do?
      








I don't have a printer. Can I still use your site?
      




I ordered tickets but did not receive a confirmation email. What do I do?
      








If my tickets are being held at Will Call. What does that mean?
      





All rules and policies are governed by the local athletic departments participating with HSticket.com.

      For more information About:
              Stadium policies
              Parking permits
              Age requirement for ticketing
              Food or bags at stadiums
              Handicap or assistance
              Refunds or exchanges

Please direct your questions to participating athletic department
Frequently Asked Questions
Assistance for online ticket orders or help with HSticket.com web site, please email our Customer Support team.
Email Customer Support at:    
support@hsticket.com

You can also Contact our Customer Support team at 956-532-4210
Customer Support Hours: Monday-Saturday: 9 am to 8 pm CST - Sunday: Noon to 8 pm CT
We provide ticketing services for high school athletic events. Most tickets are sold online, or at local high school box offices.
Tickets must be purchased with a major credit or debit card.
The name entered under the billing information must exactly match the name on your credit card as should the
billing address, including the zip code. The credit card number should be entered without spaces or dashes.
 All tickets are sold on a final sale basis. Policies defined by our clients prohibit HSticket.com from issuing exchanges
or refunds after a ticket has been purchased without their authorization.  
Understanding that, you are able to request a refund if desired, but most athletic departments have the policy of
no refunds or exchanges. If you wish to see if your circumstance qualifies for a refund please contact your local
athletic department from ticket purchase.
HSticket.com will email all online customers as soon as we have been notified by the Athletic department of an
event postponement, rescheduling or cancellation. This email will usually contain information regarding the new
date (if available) and the refund options available to you. For more information please Contact corresponding
athletic department.
Yes. Most of our clients offer email delivery receipt methods. The athletic venue will have cell phone scanning
capabilities that can scan a QR code off of your cell phone screen. Unless specified paper Printing receipt is not necessary
Confirmation emails are sent immediately upon completion of the transaction. If you have Spam blocking your
emails, you may not receive it. Please check the Spam or junk mail folders before contacting HSticket.com.
** Please try ** in your email app. or program, locate "Search" bar then type in HSticket or ticket to search
all your emails.
A physical paper ticket will be held at the event box office in the cardholder's name. Generally these tickets can be
picked up on game day. Please be sure to bring your confirmation (order) number, a photo ID. These items will be
used to find your order and verify your identity before you are given the tickets.
Order Fulfillment

Successful orders placed with HSticket.com will be fulfilled instantly to your email. Depending on your email server this may take 1 to 5 minutes.
Please check your Spam or junk folder for ticket receipt. If no email received, contact us at customer support.
Fulfillment Policy